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Resume

Work Experience

2023 - Present

Resident Assistant

Managing 40 students in an apartment-style living space. Maintaining availability 24/7 through Microsoft Teams to assist the Department of Resident Life and Housing with conflict resolution, roommate mediation, and filing reports to the Office of Student Conduct for review. Promoting 72 social events annually to nurture leadership, community development, educational wellness, and support Diversity, Equity, and Inclusion (D.E.I.) initiatives.

2024

Marketing & Communications Intern

Developed a social media content strategy for Facebook and Instagram that boosted impressions by 251% and increased content interactions by 545%. Compiled a comprehensive list of over 200 donors for the A Night of Hope & Healing 50th Anniversary Celebration auction and gala. Utilized CRM software to monitor social media performance, sort incoming donations and ensure proper event communication with donors.

2020-2021

Head Summer Camp Counselor

Developed an eight-week summer day camp program, alongside the Director of Family Life, to provide social and educational services for an average of 18 campers. Devised and catalogued weekly purchase requests for equipment and events. Implemented safety protocols on a daily basis to guarantee the safety and well-being of the campers.

Education

2021 - 2025

The University of Akron | Bachelor of Business Administration in Marketing and International Business

Organizations:

- Delta Sigma Pi

- American Marketing Association

- Institute for Leadership Advancement

- Residence Hall Government

- National Millennial and GenZ Community

© 2025 By Cole Hakenson.
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